When things go wrong with your telecommunication provider, things go very wrong. Don't sweat, WISO is here to help. ZDF's prime consumer magazine showed 3 bad cases and helped to solve them. For this each of the cases got 3-4 short animation that show the situation the people where caught in. I was lucky enough to get on the case for the awesome Autorenkombinat.
The goal was to make the characters relatable, simple to animate and to recognize them from the real documentary footage that was intercut. The character design changed over time into a more simple and less cartoony approach.